Privacy Policy
Last updated in December 2021
During our exchanges, you provide us with your personal information and we thank you for the trust you place in us. We are committed to handling it with care and appropriately, while ensuring its security. This Privacy Policy explains the nature of the personal data, the means by which it is collected, and how it is used. By creating your account and accepting our Privacy Policy, you agree that Metze SAS collects, processes, and uses personal information as described below.
1. Data Controller
2. Collection and processing of your data
2.1. Cookies
3. Recipients of your data
4. Data Protection
5. Your rights regarding your data
6. Modification of our Privacy Policy
7. Contact us
1. Responsible for the
treatment
All your information is processed by Metze SAS - Headquarters: 10 rue de Penthièvre, 75008 Paris, FRANCE - commandes@metzecare.com
2. Collection and processing of your data
All collected information is intended to personalize and improve your experience with Metze SAS. It is used to manage orders, ensure the delivery of our products and services, process payments, and communicate with you about our products and services as well as our offers. It also helps to improve our online store and our offers through statistical studies.
2.1. Cookies
Cookies installed on your device help us identify your browser when you connect to our site. These cookies are issued for the purpose of measuring audience to establish traffic statistics necessary for improving our products and services. When you browse our store, we also automatically receive the Internet Protocol (IP) address of your computer, which allows us to obtain more details about the browser and operating system you are using.
3. Recipients of your data
Metze SAS ensures the processing of your data. This information may be communicated to third parties contractually linked to Metze SAS for the execution of tasks essential to the management of your orders, your account, and your payments. The data communicated is not used for the own account of these third-party service providers.
4. Data Protection
Metze SAS uses an "HTTPS" protocol for its website, a protocol of
secure hypertext transfer. Thanks to this protocol, the integrity and confidentiality of your data are ensured between your terminal and the site. The site's integrity benefits from this protocol, allowing you to browse safely. We maintain physical and electronic security measures regarding the collection, storage, backup, and communication of customers' personal information. It is essential to protect yourself against unauthorized access to your password and your device. If you share a computer, you must log out after each use. If you notice a breach in the security of your data, we invite you to contact us immediately.
5. Your rights regarding your data
In accordance with the General Data Protection Regulation (2016/679) of April 14, 2016, if you reside in the European Economic Area, you have the right to access, rectify, port, and delete your personal data. You can also object to their processing. You can exercise these rights by contacting our services and through your client area. You have the possibility to access your information
personal data from your customer account, as long as it exists. If you wish to delete your data, your request will be processed within 30 days. It is also possible that we retain data in archived form, and therefore not used, for legal purposes. If you have additional needs, you can contact us. We will review your request and respond as soon as possible.
6. Modification of our Privacy Policy
You will be notified by email of any subsequent major changes to our Privacy Policy. We will offer you the opportunity to agree to this new version through the same means.
7. Contact us
You can access our contact forms from the "Contact" menu located at the top of our homepage.