Privacy Policy

Privacy Policy

Last updated December 2021

During our exchanges, you provide us with your personal information and we thank you for the trust you place in us. We care about treating them with respect and wisely, while maintaining their safety. This Privacy Policy explains the nature of personal data, the means by which it is collected and the use that is made of it. By creating your account and accepting our Privacy Policy, you consent to Metze SAS collecting, processing and using personal information as set out below.

1. Controller

2. Collection and processing of your data

2.1. Cookies

3. Recipients of your data

4. Data Protection

5. Your rights regarding your data

6. Changes to our Privacy Policy

7. Contact us

1. Responsible for
processing

All your information is processed by Metze SAS - Headquarters: 10 rue de Penthièvre, 75008 Paris, FRANCE - orders@metzecare.com

2. Collection and processing of your data

All the information collected is intended to personalize and improve your experience with Metze SAS. They are used to manage orders, ensure the delivery of our products and services, process payments and communicate with you about our products and services as well as our offers. They also allow us to improve our online store and our offers through statistical studies.

2.1. Cookies

The cookies installed on your device help us identify your browser when you connect to our site. These cookies are issued with the aim of measuring the audience in order to establish attendance statistics necessary for the improvement of our products and services. When you browse our store, we also automatically receive the Internet Protocol Address (IP Address) of your computer, which allows us to obtain more details about the browser and operating system you are using.

3. Recipients of your data

Metze SAS processes your data. This information may be communicated to third parties contractually bound to Metze SAS for the performance of tasks essential to the management of your orders, your account and your payments. The data communicated is not used for the own account of these third-party service providers.

4. Data Protection

Metze SAS uses an “HTTPS” protocol for its website, a secure hypertext
transfer protocol. Thanks to this protocol, the integrity and confidentiality of your data are ensured between your terminal and the site. The integrity of the site benefits from this protocol, allowing you to browse in complete safety. We maintain physical and electronic security measures regarding the collection, storage, storage and disclosure of personal customer information. It is essential to protect yourself against unauthorized access to your password and your device. If you share a computer, you must log out after each use If you notice a breach in the security of your data, we invite you to contact us immediately.

5.Your rights regarding your data

In accordance with the General Data Protection Regulation (2016/679) of April 14, 2016, if you reside in the European Economic Area you have a right of access, rectification, portability and deletion of data concerning you You can also object to their processing. You can exercise these rights by contacting our services and via your customer area. You can access your personal information
from your customer account, as long as it exists. In case you want to delete your data, the execution of your wishes will be done within 30 days. It is also possible that we keep data in the form of archives, and therefore not used, for legal reasons. In case of additional needs, you can contact us. We will review your request and respond as soon as possible.

6. Changes to our Privacy Policy

You will be notified by email of any subsequent major changes to our Privacy Policy. We will also offer you the possibility of subscribing to this new version.

7. Contact us

You can access our contact forms from the "Contact" menu at the top of our homepage.

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